Terms of Service

Aakash Maintenance Services Last updated: August 12, 2026

Please read these Terms of Service (“Terms”) carefully before using the website aakashmaintenanceservices.ae (the “Site”) or engaging Aakash Maintenance Services (“we,” “us,” “our,” “the Company”) for any maintenance, repair, renovation, or related service. By using the Site or requesting our services, you (“you,” “the Client”) agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.

1. About Us

Aakash Maintenance Services provides electrical, air conditioning, plumbing, drainage, painting, handyman, carpentry, flooring, false ceiling, villa/apartment/office/kitchen/bathroom renovation, landscaping, swimming pool, Annual Maintenance Contract (AMC), building, commercial, and emergency maintenance services across the United Arab Emirates.

Contact: +971 555125044 | aakashmatto03@gmail.com | WhatsApp: wa.me/971555125044 | Dubai, United Arab Emirates

2. Use of the Website

You agree to use the Site only for lawful purposes, including requesting genuine quotes and providing accurate contact information. You must not:

Submit false, misleading, or fraudulent information through our forms
Use the Site to transmit harmful code, spam, or unauthorized advertising
Attempt to gain unauthorized access to our systems or interfere with the Site’s operation
Copy, reproduce, or reuse Site content (text, images, branding) without our written permission

3. Quotes and Estimates

Quotes requested through the Site, WhatsApp, or phone are estimates based on the information you provide and are subject to confirmation after a site inspection.
A site inspection fee of 100 AED applies for our team to visit your property and assess the scope of work. This fee may be adjusted, waived, or credited toward the final invoice at our discretion, as communicated to you at the time of booking.
Final pricing is confirmed only after the inspection and is subject to your acceptance before work begins.
Quotes are typically valid for a limited period (as stated at the time of issue) and may change if site conditions, material costs, or scope of work differ from what was originally assessed.

4. Booking and Scheduling

Submitting a quote request or booking form does not guarantee a specific appointment time; scheduling is confirmed by our team based on availability.
We aim to respond to standard requests within 24 hours and to prioritize AMC clients with service within 30 minutes where reasonably possible, but response times are not guaranteed and may vary due to demand, location, weather, traffic, or circumstances beyond our control.
Emergency maintenance requests are handled on a priority basis but are also subject to technician and material availability.

5. Our 5-Step Process

Request Quote – submitted via phone, WhatsApp, or the online form.
Site Inspection – our team assesses the scope of work (100 AED inspection fee applies).
Work Execution – certified technicians carry out the agreed work.
Quality Check – we inspect completed work before finalizing.
Project Completion – handover of the property with applicable guarantee/warranty.

By proceeding past the site inspection stage, you confirm your agreement to the scope, pricing, and timeline communicated to you.

6. Client Responsibilities

You agree to:

Provide accurate contact details, property address, and a truthful description of the work required
Provide our technicians with safe and reasonable access to the property at agreed times
Disclose any known hazards, pre-existing damage, or special site conditions before work begins
Ensure valuables and fragile items are secured or removed from the work area where practical
Make payment in accordance with the agreed terms

7. Payment Terms

Payment terms (deposit, milestone payments, or full payment on completion) will be agreed with you before work begins, depending on the scope and value of the project.
The 100 AED site inspection fee, where applicable, is payable regardless of whether you proceed with the full project, unless otherwise agreed.
We accept payment methods as communicated at the time of booking. Late or non-payment may result in suspension of ongoing work or additional charges.
All prices are in UAE Dirhams (AED) unless stated otherwise and are subject to applicable VAT.

8. Cancellations and Rescheduling

You may cancel or reschedule a site inspection or service appointment by contacting us as early as possible via phone or WhatsApp.
Cancellations made with insufficient notice, or missed appointments where our technician attends but cannot access the property or begin work, may incur a call-out or inspection fee.
We reserve the right to reschedule appointments due to technician availability, emergencies, weather, or circumstances beyond our control, and will make reasonable efforts to notify you promptly.

9. Warranty and Quality Guarantee

We stand behind our workmanship and offer a quality guarantee/warranty on completed work, the specific terms of which (duration and coverage) will be communicated to you at project completion and may vary by service type.
Our warranty covers defects in workmanship under normal use and does not cover damage caused by misuse, unauthorized third-party repairs, normal wear and tear, or circumstances outside our control (e.g., pre-existing structural issues, force majeure).
Materials, appliances, and equipment installed may carry separate manufacturer warranties, which we will pass on to you where applicable.

10. Limitation of Liability

To the fullest extent permitted by UAE law, our liability for any claim arising from our services is limited to the value of the specific service or project giving rise to the claim.
We are not liable for indirect, incidental, or consequential losses, including loss of income, loss of use, or inconvenience, except where such liability cannot be excluded under applicable law.
We are not responsible for delays or failures caused by events beyond our reasonable control, including but not limited to extreme weather, government restrictions, supply shortages, or force majeure events.
Nothing in these Terms limits any liability that cannot legally be excluded under UAE law, including liability for gross negligence, willful misconduct, or death or personal injury caused by our negligence.

11. Insurance and Licensing

Our technicians are trained and our company operates under applicable UAE trade licenses. Proof of licensing and insurance can be provided upon reasonable request.

12. Complaints and Dispute Resolution

If you are not satisfied with our service, please contact us as soon as possible via phone, WhatsApp, or email so we can address the issue, which may include a re-inspection or rework at our discretion. We aim to resolve all complaints fairly and promptly. Any disputes that cannot be resolved directly will be subject to the jurisdiction described in Section 15.

13. Intellectual Property

All content on the Site — including text, images, logos, and design — is owned by or licensed to Aakash Maintenance Services and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content for commercial purposes without our prior written consent.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, pricing structure, or legal requirements. The “Last updated” date above reflects the most recent revision. Continued use of the Site or our services after changes are posted constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts of Dubai, United Arab Emirates, unless otherwise required by applicable law.

16. Contact Us

For questions about these Terms, please contact us:

Aakash Maintenance Services Dubai, United Arab Emirates

Phone: +971 555125044

WhatsApp: wa.me/971555125044

Email: aakashmatto03@gmail.com