Aakash Maintenance Services Last updated: August 12, 2026
Aakash Maintenance Services (“we,” “us,” “our,” “the Company”) provides electrical, air conditioning, plumbing, painting, handyman, carpentry, renovation, and general property maintenance services across the United Arab Emirates. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (aakashmaintenanceservices.ae), request a quote, contact us by phone or WhatsApp, or otherwise engage our services.
By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or provide us with your personal information.
1. Information We Collect
1.1 Information You Provide to Us
When you submit a quote request, contact form, or booking on our website, or contact us directly, we may collect:
Full name
Phone number
Email address
Property address / service location
Service required (e.g., electrical, AC, plumbing, renovation, AMC)
Message details or description of the work needed
Any other information you choose to include in your message
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent on our site
Referring website or search terms
Cookies and similar tracking technologies (see Section 6)
1.3 Information from Communication Channels
If you contact us via WhatsApp or phone (+971 555125044), we may retain records of that communication,
including your phone number and the content of the conversation, for service and record-keeping purposes.
2. How We Use Your Information
We use the information we collect to:
Respond to quote requests and enquiries
Schedule site inspections and carry out requested maintenance, renovation, or repair work
Communicate with you about appointments, service updates, and invoices
Process payments and maintain service records
Provide customer support and respond to complaints
Send service reminders (e.g., for Annual Maintenance Contracts)
Improve our website, services, and customer experience
Comply with legal, regulatory, and contractual obligations
Send promotional offers or updates, where you have consented to receive them (you may opt out at any time)
3. Legal Basis for Processing
We process your personal data on the following bases:
Consent – where you have voluntarily submitted your information (e.g., quote request forms)
Contractual necessity – to perform the maintenance or renovation services you have requested
Legitimate interest – to operate and improve our business, respond to enquiries, and maintain records
Legal obligation – to comply with applicable UAE laws and regulations
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
Technicians and subcontractors engaged to carry out the requested service at your property
Service providers who support our operations (e.g., hosting providers, payment processors, communication platforms such as WhatsApp Business)
Legal and regulatory authorities, where required by UAE law or in response to a valid legal request
Business transfer scenarios, such as a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction
We do not share your personal data with third parties for their own independent marketing purposes without your consent.
5. Data Retention
We retain personal information for as long as necessary to:
Fulfil the service or quote request for which it was collected
Maintain records of completed work, warranties, and AMC contracts
Comply with UAE legal, tax, and accounting requirements
When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Remember your preferences
Understand how visitors use our site
Improve site performance and functionality
You can control or disable cookies through your browser settings.
Disabling cookies may affect certain website functions, such as form submissions.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on applicable law, you may have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal or contractual retention requirements
Withdraw consent to marketing communications at any time
Object to or restrict certain processing of your data
To exercise any of these rights, please contact us using the details in Section 11.
9. Third-Party Links
Our website may contain links to third-party websites (e.g., social media, WhatsApp). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies separately.
10. Children’s Privacy
Our website and services are intended for use by adults seeking property maintenance services. We do not knowingly collect personal information from children under 18.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Aakash Maintenance Services Dubai, United Arab Emirates Phone: +971 555125044 WhatsApp: wa.me/971555125044 Email: aakashmatto03@gmail.com
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.